Shipping & Delivery Policy
For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only.
Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
RAW Creatives is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
Delivery of all orders will be to the Shipping address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration.
For any issues in utilizing our services you may contact our customer service team support@rawcreatives.in.
Cash on Delivery charges:
- A nominal Cash on Delivery (COD) charge is applicable to all orders placed using the COD payment method. This charge is implemented to mitigate losses incurred due to order failures and returns associated with COD.
- The specific COD charge will be clearly displayed during the checkout process before you finalize your order.
- By selecting the Cash on Delivery payment option, you agree to pay this additional COD charge along with the total order value upon delivery.
- Alternative Payment Options: To avoid the COD charge, we offer a variety of secure online payment methods, including credit/debit cards, net banking, UPI etc. You are welcome to choose any of these options at checkout.